Privacy Policy

How ClearPath Sourcing collects, uses and protects your personal information.

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Last updated: November 2026

1. About This Policy

ClearPath Sourcing (ABN 60 877 012 022) (“ClearPath”, “we”, “us”) is a Melbourne-based sourcing company. This policy explains how we collect, use, disclose and protect your personal information, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

When you request a quote, book a call or contact us, we collect the details you provide: your first and last name, company name, role, email address, phone number, project type and value, what you want sourced, your preferred call time and how you heard about us.

When you book a strategy call, our scheduling provider (Calendly) collects your name, email and chosen time.

We also collect records of your correspondence with us, and basic technical information about how you use this website (such as pages visited and device/browser type) through cookies and analytics.

3. How We Use Your Information

We use your information to prepare and discuss your sourcing quote, plan factory visits and trips, schedule and conduct calls, respond to your enquiries, provide and improve our services, send you information you have asked for, and meet our legal obligations.

4. When We Disclose Your Information

We disclose your information only as needed to provide our services: to our sourcing agents and partners in China to prepare quotes and verify factories; to the service providers that run our systems (for example our customer-relationship platform GoHighLevel, our scheduling tool Calendly, our website host, and our email provider); and where required or authorised by law. We do not sell your personal information.

5. Overseas Disclosure

Because we source products from China, we may disclose your personal information to our agents, partners and suppliers located in China so that we can prepare quotes and arrange factory visits for you. Some of our service providers may also store data overseas. By providing your information and engaging our services, you consent to these overseas disclosures.

6. Storage And Security

Your information is held in our customer system and with the service providers described above. We take reasonable steps to protect it from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies And Analytics

This website may use cookies and analytics tools such as Google Analytics and the Meta pixel to understand how the site is used and to improve it. You can control or disable cookies through your browser settings; some features may not work as well if you do.

8. Accessing Or Correcting Your Information

You can ask to access the personal information we hold about you, ask us to correct it, or ask us to delete it, by emailing support@clearpathsourcing.org. We will respond within a reasonable time and may need to verify your identity first.

9. Complaints

If you have a concern about how we have handled your personal information, please contact us first at support@clearpathsourcing.org so we can try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes To This Policy

We may update this policy from time to time. The current version is the one published on this page.

11. Contact Us

Questions about this policy? Email support@clearpathsourcing.org or call 0405 937 586.

This page is provided as general information and is not legal advice. We recommend you have it reviewed by a qualified legal adviser. ClearPath Sourcing · ABN 60 877 012 022 · Melbourne, Australia · support@clearpathsourcing.org · 0405 937 586.